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Christchurch »

240 Ilam Road, Ilam 8041

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Ms Caroline Smales

Ms Caroline Smales

MNZAS Audiologist

Caroline brings over a decade of audiology experience to Bellbird Hearing, with a professional focus on adult hearing assessment and rehabilitation. She finds great satisfaction in helping people reconnect with the world of sound and values the opportunity to make a meaningful difference in their daily lives. Caroline also has a strong interest in tinnitus management and is committed to supporting clients in understanding and coping with this often challenging condition. Working in an independent clinic allows Caroline to provide truly personalised care, and she treats every client as she would a member of her own family. One of her greatest joys is seeing clients rediscover sounds they didn’t realise they were missing—moments that often lead to renewed connections and a richer quality of life. » View details

Doctor Melissa Babbage

Doctor Melissa Babbage

MNZAS Audiologist

Melissa is a highly experienced audiologist having worked with adults and children in Christchurch for over 15 years. She is dedicated to providing high-quality, personalised hearing care and ensuring her clients feel heard and supported. Melissa is passionate about continuing to learn from research and innovation and using this knowledge to improve client care. » View details

Mr Michael Lucas

Mr Michael Lucas

Ear Nurse

Michael is a registered nurse with over 35 years of experience mainly as an intensive care and flight retrieval nurse in New Zealand, but also recently as a primary health nurse in the Netherlands. Michael is excited to have joined the Bellbird team and to be shifting his focus from hospital-based critical care to community-based health care that enhances the quality of daily living for the client’s who come to Bellbird Hearing. » View details

Timaru »

245 Otipua Road, Highfield 7910

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Mr Bryan Dew

Mr Bryan Dew

MNZAS Audiometrist

Bryan has spent 22 years working in this industry throughout the Canterbury region. For over 17 years of this I worked for an Independent hearing care provider and this was then acquired by a multinational corporate company. Bryan with hearing loss and user of hearing aids for 18 years, offers self-experience on ever evolving technology. Has a varying knowledge on our latest AI technology advanced hearing aids which he will individualize to your needs! » View details

Mrs Jess Frew

Mrs Jess Frew

Ear Nurse

Jess has been a registered nurse for 18 years and has spent the past 12 years working in primary health care. During that time, she developed a passion for ear health, spending much of her day caring for patients with ear-related concerns. Having lived in South Canterbury with her husband and their three children for the past 14 years, Jess is proud to be part of the Bellbird Hearing team, providing professional, compassionate ear health care to her local community. Jess is passionate about helping people improve their ear health and ensuring every patient feels comfortable, informed, and well cared for throughout their visit. » View details

Mrs Juliet Marsden

Mrs Juliet Marsden

MNZAS Audiologist

Juliet is an experienced audiologist who has been helping people hear better for nearly 20 years. Growing up in South Canterbury, she is passionate about providing high-quality hearing care and support to clients throughout the Canterbury region and beyond. As a full member of the New Zealand Audiological Society (NZAS), Juliet can assist with all third-party funding applications, including ACC, Veterans’ Affairs, insurance claims, and government subsidies. Juliet is proud to lead Bellbird Hearing, an independent, 100% Kiwi-owned company focused on finding the right hearing solution for each individual client — not simply fitting what is supplied. Her favourite part of the day is seeing the joy on clients’ faces when they leave hearing better than when they arrived. Juliet is passionate about helping people stay connected, confident, and able to continue living life fully. » View details